Dear customers,
In this international context and taking into account the announcements of the French government but also those of the Italian, Spanish, Belgian and US authorities to name a few, we think it's important to keep you updated on the situation.
Our Rose Passion team is committed to keep providing you the most efficient service as possible in the best conditions of safety and respect of the deadlines.We despatch your orders as usual and our customer service will be pleased to assist you as always, should you have any queries.
However, to comply with the government directives, prioritize key activities and safeguard our employees, our team will from now on be reduced and some of our staff will telework.
We kindly ask you to preferably submit your orders via our website or by email to keep our phone system from going down.
In permanent contact with our freight service providers, we'll keep you updated on every difficulty or specific situation encountered. For some destinations, the deliveries might be delayed or postponed. We ask you for your understanding.
In this climate of uncertainty facing this epidemic and its international extent, and because nothing is more important than our families and everyone's health, we hope that you have been able to keep your loved ones safe.We highly value your business. Rest assured of our unfailing commitment to you.
Rose Passion
Heating and air conditioning system
